Frequently Asked Questions (FAQ)
General Questions
Our dental clinic is open every day.
You can book a dental appointment via call or WhatsApp.
We accept both walk-ins and appointments, but booking in advance is recommended to reduce waiting times.
We offer comprehensive dental services including scaling, fillings, braces, teeth whitening, extraction, implant, crowns and bridges, onlays, 3D scans, CBCT, root canal treatment.
Yes, we are accepting new patients. Please bring your IC and any relevant dental records.
A typical dental appointment lasts 30 to 45 minutes. Please arrive 5 minutes early to complete any paperwork.
Financial and Insurance Questions
We accept cash, credit cards, and e-wallets like Touch 'n Go and GrabPay.
Yes, we offer flexible payment plans for braces. Contact us for details.
A consultation costs RM10-RM50. There are no hidden charges; we provide detailed cost estimates upfront.
Yes, we have seasonal promotions on services like teeth whitening and braces. Visit our social media or call us for current offers.
Yes, we provide a detailed cost estimate after your consultation, so you know exactly what to expect.
Treatment and Procedures
During your first visit, our dentist will perform a thorough examination and discuss your treatment options.
Yes, we offer emergency dental care.
We offer a calming environment to ensure a comfortable experience for anxious patients.
We recommend a dental check-up every 6 months to maintain optimal oral health.
Common signs include tooth pain, sensitivity, bleeding gums, and persistent bad breath. Schedule an appointment if you notice any of these.
We use local anesthesia to ensure pain-free dental treatments.
Special Services
Yes, we offer cosmetic dentistry services including teeth whitening, veneers, and smile makeovers.
We provide conventional braces, self-ligating braces, Damon braces, clear aligners, and other orthodontic treatments to straighten your teeth.
Yes, we offer pediatric dental services in a child-friendly environment to ensure a positive experience for kids.
We offer dental implants, bridges, and dentures to replace missing teeth and restore your smile.
Dentist and Staff Qualifications
Our staff is highly experienced with common dental procedures in Malaysia, including wisdom tooth extraction and simple root canals.
Yes, all our dentists are fully registered with the Malaysian Dental Council.
No, we do not have in-house specialists for complex procedures such as root canals and dental implants.
Our team regularly attends continuing education courses to stay updated on the latest dental practices and technologies.
Post-Treatment Care
If you experience pain after a procedure, contact us immediately. We’ll provide guidance and arrange a follow-up if needed.
Recovery time varies by procedure. Generally, avoid hard, sticky, or hot foods during recovery. Follow your dentist’s specific instructions.
After teeth whitening, avoid foods and drinks that can stain your teeth. Maintain good oral hygiene and consider using a straw for beverages.
A follow-up may be needed. You can book it at reception or via WhatsApp.
If your dental work needs adjustment, contact us to schedule an appointment for prompt correction.